1 hour ticket response
Timeliness is our leading objective and that is why we’ve got a team of accomplished techs who will be happy to provide a prompt solution to any question that you may possibly have. Just post your customer support ticket from your Web Hosting Control Panel and we will reply back to you within one hour at the latest. Actually, we work hard and aim for a twenty–minute technical support ticket response time.
A First–Class Technical Support Service
Our customer care team members have significant experience in the Linux cloud hosting plans sphere and are qualified enough to offer a prompt solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the helpdesk ticket will be sent to a programmer or administrator for further investigation.
An Easy–to–Navigate Help Center
To help you find a quick suggestion on how you can use a specific feature, we have integrated a very user–friendly Help Center section in our Web Hosting Control Panel. You can search through a huge selection of web hosting account management articles and website administration articles, have a peek at our F.A.Q. archive or check out our educational video tutorials.