Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You can find almost all the answers to your questions in the easy–to–navigate Help section built into your Web Hosting Control Panel. It includes an ever–expanding knowledgebase with frequently asked questions and detailed how–to articles compiled by our capable client support team.

  • Top quality support service
  • How–To Video Clips

  • If you prefer to watch how a task is done or how a problem is dealt with, instead of just reading about it, examine our compilation of how–to video tutorials. They cover lots of different topics and will help you swiftly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 customer service and a one–hour response guarantee. Our knowledgeable technicians will be available 24–7–365 to attend to your queries and to sort out any issue that you could possibly face. Just send a client support ticket from the Help section and we’ll respond back to you instantaneously.