Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance staff is taught to immediately deal with all Linux cloud hosting plans users’ queries and assistance requests. Via our ticketing system, it will be easy to submit your issue and a support crew representative will most likely get back to you in only max an hour. Basically, practice has demonstrated that the regular solution period is 20 min.
A Top–quality Support Service
You’ll be able to write to us 24x7x365 with any concern you may have regarding our offerings. We have got experts working regularly to supply help and support when needed. You may use the ticket system or drop an e–mail any time, or pick–up the telephone or use the online chat during working hours.
An Intuitive Help Section
If you require support while working on your sites within the Control Panel, you could always press the Help key and track down your concern in the list of articles or blog posts that will come up. We have also turned the vast majority of articles and reviews into video clips. The catalogue of instructional videos will show up if you choose the Videos button available in the top right angle.