Service Uptime Guarantee in Cloud Hosting
If you obtain a cloud hosting plan through our company, we ensure that your sites will be operational at least 99.9% of the time. We've practically eliminated the hosting server downtime by using an innovative cloud hosting platform where individual groups of servers address every aspect of the overall service - files, databases, e-mail messages, etc. In this way, if there is a problem with a server, the other machines in the cluster will simply take over and your sites won't be affected whatsoever. To avoid any infrastructure difficulties, we also have diesel backup generators and a number of independent Internet providers. Qualified professionals monitor the web servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
If you acquire a semi-dedicated server package from us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud website hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, e-mails, statistics and databases are all handled by their own sets of web servers, so even if there is a trouble with one machine, your sites aren't going to be affected whatsoever. This allows us to offer you a far more stable web hosting service compared to companies that run everything on one web server where a problem with a single service can take the entire web server down. To prevent infrastructure problems, our data centers work with several Internet providers and powerful diesel generators, so whatever happens, the servers will keep operating with no disruptions and your sites will remain working. Any software issues will be addressed immediately by our experienced team of administrators that keep an eye on all servers 24/7.
Service Uptime Guarantee in VPS Servers
With a VPS server from our company, you will never need to worry about the uptime and / or accessibility of your account. Our hi-tech data center facilities have a number of power supplies, diesel generators and a number of independent Internet providers as a way to ensure that the web servers are available in case there is any infrastructural dysfunction. Furthermore, we guarantee that the physical hosting server in which your virtual one will be created is going to be functioning a minimum of 99.9% of the time and a team of skilled admins that keep track of all of the web servers 24/7/365 will ensure we keep our promise. All servers employ brand-new, carefully tested parts to avoid hardware problems and the hard disk drives work in RAID. We have hardware and software firewalls to stop DoS attacks against the hosting servers.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages feature a 99.9% server and network uptime guarantee and repairs and maintenance procedures are contained in the other .01% of the time. We check out each and every server diligently before we hand it over to the customer and we work with new hardware components to prevent any probability of hardware issues. Any unforeseen software issues can be resolved at once by our system admins as they keep an eye on all the web servers 24/7. To avoid infrastructural problems, our data center in downtown Chicago employs powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your sites are flooded, we can react quickly and filter the excess traffic before it reaches your dedicated server and interrupts the proper functioning of your websites.