When your website hosting company provides live chat support, you are able to talk with a representative in real-time and learn helpful information or get an issue resolved timely. The basic advantage of using chat rather than calling to consult with a live person is that you will need only a computer with Internet access, so that you will not pay any charges in the event that you're in a different country or state. Furthermore, it'll be quicker to copy and paste data such as domain names, usernames or error messages in other words details that are sometimes difficult to give to the other side on the telephone. The live chat is also a faster approach to contact your web hosting service provider's support crew compared to using a ticketing system. Last, but not least, if some situation needs some more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, which means that you will not waste time - something that's not possible when you're on the telephone.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all Linux cloud hosting plans that we offer and we're able to support you with almost everything in real time. If you don't have an account with our company yet, we are able to provide you with more info about the packages to help you to select the most appropriate plan. If you are an active client, we will be able to assist you with any billing or general issue and also with a number of common tech issues, such as an e-mail address installation in a desktop email client. In case you cannot give us a call for whatever reason or you're in some country where we don't have a local phone number, our live chat is the best choice to get in touch with us. Needless to say, some situations require longer time to analyze and test, so you'll have to open a support ticket to our technicians, but nonetheless, we can save you time and help you with a number of issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is available every day, even on holidays and weekends. It is the best way to learn more information about our semi-dedicated servers if you don't have an account yet or to have some problem resolved in case you're a customer and our customer care representatives will help you live no matter what time of the day you join our chat. In case you're unsure which plan is better for your websites, if you need a piece of advice whether you should acquire a particular upgrade and how to order it or in case you experience troubles setting up an e-mail account on your computer system, you will be able to contact us and we'll provide you with the necessary information quickly. The live chat is online even after our phone lines are off for the day, so if you have an account here, you can be certain that you'll always find quick help with any question or problem that shows up.